Orange Internet Privacy Policy
1. 'Orange', 'We' or 'us' means Orange Personal Communications Services Limited, its Group Companies and the companies owned by France Telecom S.A.
2. "Personal Data" is any data that identifies you. The Personal Data which you supply to us You agree will be true, complete and accurate in all respects and you agree to notify us immediately of any changes to that. We will deal with Your Personal Data in compliance with the current UK data protection legislation. Please note this applies only to Orange.co.uk and any web sites hosted by or on behalf of Orange not to other companies' or organisations' websites to which We link, who operate their own privacy policy.
3. Orange or its Group companies or selected third parties will use your Personal Data which you provide to us together with other information for providing the Orange.co.uk services to You, administration, marketing, credit scoring, customer services, tracking your device and web use preferences, and profiling your purchasing preferences. We will disclose your information to our service providers and agents to help us with these purposes. We will keep your information for a reasonable period after your contract with us has finished in case you decide to use our Services again and may contact you about our products or services during this time.
4. By using our services you consent to our transferring your information to countries which do not provide the same level of data protection as the UK if necessary for providing you services you require. If we do make such a transfer, we will put a contract in place to ensure your information is protected.
5. Unfortunately the transmission of data via the internet is not completely secure. Although we will do our best to protect your personal data we cannot guarantee the security of your data transmitted to our site, and transmission is at your own risk. Once we have received your information we will use strict procedures and security features to prevent unauthorised access.
6. By using our services you consent to us sharing your information with other companies in the Group and companies outside the Group who are our business partners. They or we may contact you by mail, telephone, electronic messaging services, fax or email to let you know about any goods, services or promotions which may be of interest to you. Please call customer services if you do not wish to receive such information from us, or if you do not wish to receive information from our business partners, but remember that this will preclude you from receiving any of our special offers or promotions or those of our business partners.
7. If You have any questions about the handling or protection of Your Personal Data or Your rights under this Online Agreement please contact Customer Services by writing to PO Box 10, Patchway, Bristol BS32 4QJ.
8. You have a right to ask for a copy of your information (for which we charge a small fee) and to correct any inaccuracies.
9. When you give us information about another person you confirm that they have appointed you to act for them, to consent to the processing of their personal data, and to the transfer of their information abroad and to receive on their behalf any data protection notices.
10. Orange may disclose your Personal Data acting reasonably if it believes such action is necessary: to conform with a legal requirement or comply with the legal process, protect and defend the rights or property of Orange, enforce this Online Agreement, or to protect the interests of its users.
11. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate notified to you by SMS or email.
12. Cookies
A cookie is a small, unique text file that is saved on your hard disk by a website. The cookie is used by the website to identify your computer whenever you visit that website.
Cookies cannot be used to run programs or deliver viruses to your computer. Cookies can only be read by a web server from the same domain (e.g. orange.co.uk) that saved the cookie on your computer.
At Orange we use cookies to help you save time and provide you with a more personalised service on our website. The purpose of a cookie is to tell the Web server that you have returned to a specific Web page.
For example, if you personalise Web pages, or register for products or services, a cookie helps our Web page server to recall your specific information. When you next visit the Orange website, the information you previously provided can be retrieved, so you can easily use the website features that you previously chose.
Even if you use more than one computer on a regular basis, we can link cookies together so you will still receive a personalised online experience.
Orange can also personalise the information you see based on what we already know about you, so that you spend less time looking for things. So, instead of one site for all Orange customers, each Orange customer can have a site which is unique to them.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
If you want to disable cookies, find out which browser you are using and follow the instructions below.
Unfortunately, if you choose to decline cookies, some of the interactive features of the Orange services or websites may not be available to you. We advise regular users of Orange websites to accept cookies from Orange.
Orange is committed to protecting your privacy and only uses cookies to improve our service to you, for example, by offering tailored information based on your interests. The usage patterns tracked by cookies remain confidential. Orange does not share or sell any cookie-generated information.
Please note that our advertisers or websites to which orange.co.uk links may also use cookies, over which we have no control
Microsoft Internet Explorer 6
1. Select 'Tools' from the main task bar then 'Internet Options'
2. Click on the 'Privacy' tab
3. Choose the level of cookie security you want, ranging from Block All Cookies, High, Medium High, Medium (default level), Low and Accept All Cookies
For more detailed information on these options under Internet Explorer 6, please click here.
Microsoft Internet Explorer 5
1. Select 'Tools' from the main task bar then 'Internet Options'
2. Change to the 'Security' tab and click 'Custom Level'
3. Scroll down to the 'Cookies' section and set 'Disable'
4. Click 'OK'
Firefox 1.0
1. Select 'Tools' from the main task bar and then 'Options'
2. Click on the 'Privacy' panel and then click on 'Cookies'
3. Uncheck the 'Allow sites to set cookies' option
4. Click 'OK'
Netscape 7
1. Select 'Edit' from the main task bar then 'Preferences'
2. Expand 'Privacy & Security' in the category menu and click 'cookies'
3. Select the requried option under 'Cookie Acceptance Policy'
4. Click 'OK'