Pay as you go:
Great news - your phone is already set up to be used abroad. You don't need to do anything except relax and enjoy your trip, although you may want to top up before you go.
Pay monthly:
To check whether your phone is already set up to use abroad, sign in to Your Account or text ROAMING to 150 free of charge at least 24 hours before you leave the UK.
There's no connection fee or monthly charge to set up your phone, but connection is subject to status and we may ask for a deposit.
You only need to set up your phone once. After that, it’s always ready to use abroad.
Can I use my phone anywhere?
You can use your mobile phone in more than 160 destinations worldwide, but some handsets won't work in certain countries. Use our tool below to check your phone will work before you go away.
What to do before you go
Before you go abroad, simply follow these simple steps to make sure that your mobile phone is roaming-enabled and ready to use.
select a topic
Check your phone is set up to use abroad
Download the Roaming Angel from Orange
Check costs & save money with a bundle
Insure your phone
Set up your answer phone
Check to see if you have a bundle already
Check how much data you’ll need before selecting your data bundle
How to switch data roaming on and off
1. Check your phone is set up to use abroad
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2. Download the Roaming Angel from Orange
Make sure you download our free new Roaming Angel from Orange app. It’ll help you track your usage and spend, and will even recommend bundles for wherever you are.
Just text ANGEL to 1200, or find out more on our Roaming Angel page.
3. Check costs & save money with a bundle
Add an Orange Travel bundle to your account to make great savings on calls, texts and browsing the mobile internet while you’re away. Check out the costs and bundles page to see how much you could save and what bundles are available for where you’re going.
4. Insure your phone
Accidents happen, so make sure your phone’s covered before you go away. If you’re a Pay Monthly customer, just call 150 to get Orange Care (unless it’s already included in your service plan).
To find out more about insuring your phone, visit the Orange Care pages.
5. Set up your answer phone
All you need to check your Answer Phone from abroad is a Pin number, which is easy to set up. Just follow these simple steps:
1) Press and hold ‘1’ or call 123 on your phone.
2) Choose option 3 to change your personal options. Follow the instructions about changing your PIN.
3) Enter a number between 4 and 10 digits long. Try and make it something you’ll remember easily.
You can then check your messages by calling +44 7973 100 123 from your Orange phone or a fixed line. Just enter your PIN when asked.
Tip: If you don’t want to use a PIN to check your Answer Phone messages when you’re in the UK, you can switch it off in the 'change your personal options' menu of Answer Phone.
6. Check to see if you have a bundle already
Text BUNDLE to 150 and we’ll send you a text telling you which bundles you have on your account. You can also call us on 150 from your Orange phone to speak to one of our Customer Service agents.
7. Check how much data you’ll need before selecting your data bundle
You can do this by looking on Your Account at your previous data usage or calling Customer Services who can tell you how much you use on an average day/month so you can choose the right bundle for you.
8. How to switch data roaming on and off
If you want to browse the internet on your phone while you’re away, look at Facebook, check your emails, or use maps, you’ll need to know how to switch data roaming on. It’s also just as handy to know how to switch it off, so you don’t so you don’t spend more than you mean to.
Check out our quick video tutorials showing you how to do this.
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