contact us
contact us
get in touch
We're always here to help. There's loads of support available on our site, so the answer to your question is just a click away. But if you need to speak to someone, just give us a ring. You'll find our contact details below.
phones
pay monthly phones
Call 150 free from your Orange pay monthly phone
Lines are open
08:00 - 22:00 Monday to Friday and
08:00 - 20:00 at weekends
pay as you go phones
Call 450 from your Orange pay as you go phone
Lines are open
08:00 - 22:00 every day
broadband
mobile broadband
Call 150 from an Orange phone, or 07973 100 150 from another phone
Lines are open
08:00 - 22:00 Monday to Friday and
08:00 - 20:00 at weekends
EE home broadband
Call 0844 873 8586* from your EE home phone, or if you have a mobile with us, you can call us on 150
Lines are open
07:00 - 23:00, 7 days a week
* Calls from a BT landline cost 5.1p a minute. The cost of calling from mobile phones and other networks may vary. Calls from an EE home phone are free when you line rental to EE. Calls may be monitored and recorded for training purposes.
business
sole traders and small businesses
Call 345 from your Orange mobile or or 07973 100 345 from any another phone
Lines are open
08:00 - 22:00 Monday to Friday and
08:00 - 20:00 at weekends
large businesses
Those with more than 50 employees: contact your account manager or call 158 from your Orange mobile, or 0800 0790 158 from any other phone
Lines are open
09:00 - 21:00 Monday to Friday and
09:00 - 17:00 at weekends
find your nearest store
Pop in and see us - we'll be happy to help.
complaints
We hope you'll never have to make a complaint. But if you do, give us a ring on the relevant number above to get the process started.
Orange helpers
The Orange Helpers are there to assist with your questions on Twitter and Facebook.
Registration Number 02382161. VAT number 771 5920 16.